We’re growing our Account Management team and on the lookout for a motivated, people-first Account Manager to own a portfolio of client accounts and be the driving force behind exceptional client experiences. This is a hands-on, relationship-driven role where you’ll be the conduit between our clients and delivery team, working across a broad mix of industries. One day you’re running client calls and setting internal deliverables; the next you’re heading out to a shoot. Fast-paced, proactive and never the same twice.

What You’ll Bring to the Role

• 2+ years’ experience in account management, client services, or a related field, with marketing agency background highly desirable
• A natural relationship-builder who can earn client trust quickly, understand business goals, and translate them into clear actions for the team
• Solid understanding of digital marketing including SEO, Paid Search, and Paid Social, with the confidence to discuss performance, interpret results, and guide clients through what it all means
• Familiarity with tools like Asana, Google Ads, Meta Ads, Google Search Console, and Canva is a plus, as is a strong working knowledge of project management or CRM platforms
• Strong communicator with the ability to run client meetings, write clear reports, and keep everyone aligned without things slipping through the cracks
• Highly organised with the ability to juggle multiple accounts, coordinate across internal teams, and keep delivery on time and on brief in a fast-moving environment
• Proactive by nature. You don’t wait for problems to come to you, you get ahead of them
• A commercial mindset with the ability to spot growth opportunities within your client portfolio. Experience in upselling or account growth is a definite bonus
• Comfortable being out and about. Client shoots, in-person meetings, and the occasional off-site come with the territory

Don’t quite meet every requirement?

That’s okay! If you’re a passionate, people-driven individual who thrives on delivering exceptional client experiences and wants to be part of a team helping businesses grow and scale, we’d love to hear from you. We value skills, ambition, and the ability to deliver, just as much as experience.

Sound like you? Drop us your CV and tell us who you are and what skills and personal attributes you’d bring to this role.